We accept VERIFIED PAYPAL ONLY! If you don’t have the PAYPAL account yet, REGISTER and VERIFY your PAYPAL Account in this link.
After you VERIFIED with your PAYPAL Account, we will process your order. Please allow from 3 business days to VERIFY your fund with PAYPAL Account and 4 business days to PROCESS your order.
We ONLY accept to return the product for refund or replace any DAMAGED/DEFECTED product which is caused by the shipping service or we send you a wrong item. If the DAMAGE /DEFECTED product is caused by misuse, or anything else (not from our supplier), we do NOT refund nor replace the item.
Your satisfaction is priority. For any reason you don’t like the other product you can return for a refund or an exchange as following:
1-Please Contact Us first within 7 days from the day you receive the product. After 7 days NO RETURN/REFUND/EXCHANGE to be accepted. The product is returned in a good condition, unused, dented, breakable, or intact (with a salable condition in order to receive a refund).
2-The shipping costs can NOT be refunded either originally send or to return product(s). The customer is responsible for all shipping costs and a 15% restocking fee applies to all returns. This fee is calculated on the cost of the product(s) only. We will contact you and provide you our warehouse address for any returned product.
3-We will refund you as soon as possible after we inspect the product with a salable condition. We don’t refund any returned product without a Returned Merchandise Authorization from us; Please Contact Us first for an approval (we send you the RMA form by email, so you can print it out and add in the box along with the returned item). Please accept all above terms and conditions before return any product.
4-Taxes: You are responsible for tax duty, custom tax, import tax or any kind of tax in your own country. Some countries are restricted certain items, so please be clear of certain restricted items in your own country before making a purchase. If you can not receive your package due to the policy of your country, we are NOT responsible for the loss. Make sure you check with your country policy before you place an order.
5-Some of Products are shipped by E Packet with a tracking code # (may be a required a customer signature).
6-We try to be fair with you and resolve any problem may cause, please Contact Us first before placing a negative review. We’ll reply asap within 24 hours to resolve any issue which may cause. We try our best to serve you better.
IMPORTANT NOTE: All jewelry are safe to wear; we suggest if you have sensitive skin; please consider to purchase it or don’t purchase it; This is your own risk if you have sensitive skin! Most of products are shipped directly from manufacture; Please understand! We suggest you don’t wear when you sleep to maintain the Gold or Silver Plated long time; Keep away these jewelry from any liquid as hand soap, lotion or dish soap etc… to maintain long life!
If you are satisfied with your order, please give us a positive feedback.
Thank you for continuing business with us!